Choosing Vape Juice document set strategy

After-sales, replacements and reorders

Ordering vape juice is not difficult. Ordering vape juice that sell through without a return queue behind them is the part most buyers underestimate, and it is where we spend our time. We supply B2B buyers in European and North American markets with core lines that turn over predictably, and we keep the specification list short enough for your team to actually manage.

Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.

For private label accounts we hold the artwork files and the approval record. Rebranding a line eighteen months later is then a file update instead of a redesign.

Choosing the core line

When you compare suppliers for vape juice, ask for the last three production dates on the same SKU. If the answers are vague, the specification is not being held and the next batch will not match the sample you approved.

A practical starting order for B2B buyers is 100 units across two or three SKUs, not 100 units of one. That spreads the risk, gives your staff something to compare, and still hits the first price break.

Lead times, freight and landed cost

We ship from Shenzhen and Guangzhou: air express for samples and part loads, sea freight for volume. Typical production lead time is 20 working days after artwork approval, plus transit. We quote both routes so you can see the trade-off instead of guessing at it.

Freight on vape juices is driven by volume more than weight. Cartons are designed to hit a clean pallet count, which is why a slightly denser pack can cut your landed cost by more than a discount on the unit price ever would.

• Named account contact who has handled the product
• Cartons drop-tested and pallet-counted for clean freight
• Specification locked in writing before production starts
• Private label files archived for future rebrands
• Seven-day defect reporting with replace-or-credit
• Standing reorder schedule with a fixed cut-off

Reading a quotation properly

Payment terms for new accounts are normally a deposit with the balance against the bill of lading. Established buyers on a repeat schedule can move to terms after three clean shipments.

Custom printing raises the unit price and lowers the marketing cost. For B2B buyers the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.

Specification summary

We would rather lose an order at quotation stage than explain a mismatch after delivery, which is why the specification conversation comes before the price conversation.

Frequently asked

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